Refund policy

All sales are final. Therefore, there are no returns / refunds or exchanges for items you have ordered online or in store, some exceptions apply (see below).



EXCEPTIONS

The only exception to is when you do not receive the product you ordered (wrong size, poor condition or wrong product depending on what you ordered).

For defective or damaged products, please contact us the customer service number below. Note that there may be minimal product manufacturing issues that we cannot control since we are a resale store.

Once we received your return and inspected the condition of your item, we will process your exchange. Please allow at least seven (7) business days from receipt of your item to process your request. We will notify you by email when your return has been processed.



QUESTIONS

If you have any questions regarding our return policy, please contact us at the following address

customer@hypepoint.ca



Hype Point Quebec : 418-622-9417

Hype Point Brossard : 450-445-1530